Frequently asked questions
Plain answers about what FlightBoard does, what it costs, and how the money side works.
The product
What is FlightBoard?
Software for flying clubs, aircraft partnerships, and aircraft owners. It keeps the aircraft schedule, flight logs, maintenance, squawks, members, billing, and club finances in one place. You use it in a browser on your phone or computer. There is nothing to install.
Who is it for?
Anyone who shares an airplane, and owners who want their records in one place. A solo owner can use it free. A partnership of two to four people, or a club with dozens of members and several aircraft, uses a paid plan.
Does FlightBoard replace official aviation records?
No. FlightBoard is a scheduling and recordkeeping tool. It does not replace FAA-required pilot logbooks, aircraft maintenance records, or airworthiness determinations. See the Terms for the full aviation disclaimer.
Can FlightBoard enforce our booking rules?
Yes. Club settings include a minimum and maximum booking length, how far ahead members can book, and a cap on consecutive days that counts back-to-back bookings chained together. A trip over the cap goes to an officer for approval while the slot is held. Members cannot book during scheduled maintenance, on a grounded aircraft, or on an aircraft they are not checked out in. Every limit can be changed or turned off.
Does it work on a phone?
Yes. Booking, logging a flight, and reporting a squawk are designed for a phone at the airplane. Admin work like statements and settings is easier on a larger screen but works anywhere.
Flights, charges, and finances
How do flight charges work?
Each aircraft has a rate: wet, dry, or per tach hour. When a pilot logs a flight with tach or Hobbs times, FlightBoard computes the charge and posts it to that member. The charge shows the flight, the times, and the rate it came from.
What about dues and other recurring charges?
On the Club plan the treasurer sets up recurring charges such as monthly dues. They post to every active member for the period, once. Dues cannot double-post.
Can members pay online?
Not yet. Members pay the way your club collects today, such as check or bank transfer, and the treasurer records the payment against the member. A payment can be applied across several invoices. Online card payment is in the works.
How are mistakes corrected?
Ledger entries are never edited. A correction posts as a credit or adjustment with a note, so the history stays complete and the balance comes out right.
Can I get the data out for my accountant?
Yes. Export a member statement or the full club ledger to CSV. Statements can also be printed.
Plans and pricing
Is there a free plan?
Yes. Solo is free for one aircraft and one member. It includes scheduling, squawks, maintenance reminders, flight logs, and documents. No credit card required.
How much do paid plans cost?
Partnership is $12.99/month for one aircraft and four members. Club is $19.99/month for two aircraft and unlimited members. Additional aircraft, and member packs on Partnership, are $5/month each. Annual billing is available at a discount.
Do you charge per member or per instructor?
No. Club includes unlimited members and instructors. Your bill changes only when you add aircraft.
How does the free trial work?
Ask for a 30-day trial and we set up a Partnership or Club account with the full plan and no credit card. After 30 days you can pay to continue or stay on the free plan. Your data is not deleted either way. Request a trial.
How do I upgrade, downgrade, or cancel?
From Settings, then Billing. Paid plans check out through Stripe. Cancellation takes effect at the end of the paid period, then the club reverts to the free Solo plan. Your data stays. See the refund policy.
Data and support
Is my club’s data secure?
Each club's data is isolated with database row-level security and served over HTTPS. Files are private and served through short-lived links. See the privacy policy.
Can I get my data out if I leave?
Yes. Export at any time, and your data is not deleted when you downgrade or cancel.
How do I get help?
Email support@flightboard.app, or use Help Center and Report Issue inside the app. We answer within two business days, usually faster.
Email support@flightboard.app or contact us. Or start free and see for yourself.